DELIVERY

If you place your order before 2.30pm (Monday to Friday), we will aim to ship it that same day. After that time, it will be shipped the following business day. We will email you the confirmation and a tracking number when your order is on it's way.

We offer FREE delivery worldwide. For UK deliveries, we use a standard 2 to 3 days service. For international orders, please allow 2 to 7 days (depending on your location).

 

TAXES & DUTIES

If you order is set to be delivered outside of the EU, it may be subject to import duties and taxes. We have no control over these charges and cannot predict what they may be, and they remain the responsibility of the customer. If these apply, the delivery company will contact you once your items are in customs to let you know the cost. This may delay your delivery time, as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods. Please be aware that if you don’t choose to pay the import taxes we reserve the right to charge any additional costs incurred by us to you.

Please note that international deliveries may be subject to inspection by custom authorities. You are considered the importer for the items you order through our website and must comply with all laws and regulations of the country in which the items are to be delivered. We are required by law to declare an accurate commercial value on all non-EU shipments. We are unable to honor any requests to adjust the actual value of an order on the customs documentation.

 

RESTRICTIONS

Unfortunately, we currently do not offer shipping to PO Box addresses.

 

UNDELIVERED ITEMS

We will deliver the goods to the delivery address specified when you placed your order, please be accurate when you give us your address details as we will not be liable if the address you have given is incorrect. In the case that your package is undelivered and returned to us, we will consider this as a return and your order will be cancelled.

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